Our help desk service provides, in a few weeks, the best practices of the industry for the reception, attention and canalization of the incidents and the requirements of your organization.

Help desk

Our service offers the IT Infrastructure and the ideal personnel to guarantee the operation and evolution of your organization, through an experienced administrative group certified in ITIL 4 and through different communication channels with the team members of Help Desk at the service of the collaborators in order to channel the incidents, offering a timely solution to every case and an increase in the productivity indexes of your business.

Mature practices for your help desk management

Control of indicators

Incidents attention Level 2, 3 or 4

Multilingual Service

100% specialized agents

TECHNOLOGY CONSULTANTS

Talk directly with one of our technology consultants!

José Chaves

Technology consultant

Eric Zúñiga

Technology consultant

Karla González

Commercial manager

Victoria Siles

Technology consultant

Jonathan Muñoz

Technology consultant