Declaration of Commitment
PERTEC GLOBAL SERVICES S.A discloses its commitment to the compliance of what is stated by the Costa Rican laws as in Law Nº8968: Protection of the person concerning the treatment of personal data and its respective regulation to the law, as well as Law Nº7975: Undisclosed Information and their respective regulation to the law.
PERTEC GLOBAL SERVICES S.A. reserves the right to modify this policy to adapt it to legal updates, as well as to good practices of the industry, and of information and communication technologies; hence, it is recommended that it be revisited periodically in the address , to ensure the conformity of such changes. In case of wanting more information about this policy, we can be reached on the following means of communication: e-mail or phone number (506) 2236 7828.
Treatment of information
In the webpage and different applications or virtual platforms owned by PERTEC GLOBAL SERVICES, the user or persons may enter or provide personal information, voluntarily or optionally; such information will comply with the treatment of the laws previously mentioned, in addition to the good practices of information security, which provide the organization and users and/or clients, the confidentiality, integrity and availability of their data.
Each user, when making use of the web page or any of the different application or virtual platforms and providing information, explicitly accepts the storage and treatment of their data as indicated in this document, in direct relation to the products or services that PERTEC GLOBAL SERVICES offers.
Any information or material that people or users send through any of the services owned by PERTEC GLOBAL SERVICES such as questions, comments, suggestions, surveys or similar will be used anonymously; hence PERTEC GLOBAL SERVICES has freedom to use any idea, concept, knowledge or content that incorporates this information or material.
Principle of Information Quality
informational self-decision in relation to their life and the free exercise of rights, recognizes the right provided by law of being able to know about the treatment given to the provided information, in regards to their personal data. Consequently, at any moment, persons or users may request for a correction, suppression or elimination of the information through the following means of communication, email, or phone number (506) 2236-7828
PERTEC GLOBAL SERVICES does not sell, rent, send nor provide access to third ones about personal information of users and/or clients of any of its application and virtual platforms. The only situation where PERTEC GLOBAL SERVICES will supply information to a third one will be when judicial or competent administrative authorities formally disclose the request of such information
Network Information Security
PERTEC GLOBAL SERVICES implements all the security measures for the protection of user and/or clients’ information, with the purpose of preventing improper use, manipulation or unauthorized access to such information. However, users acknowledge that the indicated measures could not be enough in case of accidental loss of information, the use of new technologies or hackers’ attack.
Access to Information
The access to information in custody is restricted; PERTEC GLOBAL SERVICES determines those persons who have access to the information according to its nature.
User’s Informed Consent
By reading and accepting our Policy of Privacy and provide the required personal information, it is understood that you provide formal informed consent, according to the Costa Rican law, and specifically to the Law nº 8968: Protection of the person concerning the treatment of personal data and its respective regulation to the law, as well as Law Nº7975: Undisclosed Information and their respective regulation to the law.
In this sense, we understand that you acknowledge that:
i) You have read and understood the scope of this Policy of Privacy
ii)You do not have any doubts in regard to the way, means and purpose of the use of information by PERTEC GLOBAL SERVICES.
iii)You authorize the treatment of the information provided as it was specified and according to the products and services that you make use of.
For the purposes of this policy and according to the current regulations in terms of Privacy, the following definitions will be considered:
Informed consent: Previous, express and informed authorization by the holder to execute the treatment of personal data.
Database: Organized set of personal data, object to treatment
Interested: Physical person, holder of the data that is object to automized or manual treatment.
Personal data: Any data relative to a physical person, identified or identifiable.
Encryption: Method that allows to code or protect the information from unwanted access.