We are looking for a Systems Administrator with 2+ years of experience in Microsoft 365, typical Windows Server administration and network and server monitoring / security. The Systems Administrator role is accountable for maintaining the company’s software, hardware and other assets while focusing on providing incredible customer experiences, along with improving business value through risk mitigation, cost-efficiencies, and revenue impact.
Roles and Responsibilities Include:
- Responsible for the maintenance, configuration, and reliable operation of computer systems, network services, virtualization services and other infrastructure services
- Accountable for the IT/IS services at the site - liaise with peer IT/IS operational teams and enterprise governance team to ensure services are delivered as per SLA and continuously optimizing service efficiency
- Install and upgrade computer components and software, manage physical / virtual servers, and integrate automation processes
- Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
- Provide documentation and technical specifications to business and IT/IS staff for planning and implementing new or upgrades of IT/IS infrastructure
- Responsible for data integrity through common Cybersecurity practices, such as, proper Identity and Access Management, ensuring Advanced Threat Protection is on all client/server devices and are up to date, vulnerability patching occurs per policy, focused user training, and continuously seeking improvement to current solutions and services
Requirements:
- Bilingual: Fluent in English.
- Computer science degree or a closely related field, or equivalent experience required.
- Proven 2+ years of network and system administration experience required; preference given to Microsoft 365 setup and security, Azure services, Identity Management (AD/AAD) and domain administration experience.
- Working knowledge of virtualization, HyperV/VMWare, or equivalent is required
- Strong knowledge of systems and network monitoring software, hardware, and networking protocols are needed
- Prior cloud infrastructure technology experience is a plus
- Strong knowledge of implementing and effectively developing helpdesk and IT/IS operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols