We are looking for call center agents with experience providing technical support.
In this role you will be able to have contact with business customers and assist them technically via telephone or chat. You will have to solve technical problems related to resetting passwords, Outlook email configuration, support for portals, applications and pages.
Requirements:
*Experience in technical support (desired).
*Experience in call center (desired).
*Knowledge in cloud systems.
*Knowledge or experience in VPN, printers, hardware, Office, Outlook, password resets, phone registration, issues with platforms or other applications.
Advanced English (85%).
*Knowledge in Windows.
Perks:
Birthday off.
Private medical plan.
Referral bonuses.
Top Performance recognition.
Discounts with affiliated universities, financial companies and hotels.