We are looking for you!
If you have had experience as a Technical Data Analyst this is your chance!
•Responsible for the ongoing functional support of enterprise software/tools utilized to streamline the provisioning of our customers data. In addition ensure all the systems & development initiatives involved are programmed and meeting all our customer SLA’s.
•Provide technical support for the quality control programming, identify programming gaps and implement rules and processes to optimize quality output.
•Create and maintain all SOP’s for the software, tools and processes the function supports and work with manager to receive sign off on the quality level measures implemented.
•Follows established procedures.
•Collaborate with team members and identify ongoing efficiencies which will optimize process and service delivery utilizing technical expertise.
•Creating and maintaining client and user profiles to ensure our clients can always access the level of reporting that they require
•Engage key analysts, stakeholders and team members to understand business travel data requirements and logic
•Work with our support team to resolve operational issues and act as third line escalation for data related issues
•Supporting technology roadmap items such as testing and additions of existing tools
•Serve as SME on booked and transactional data development initiatives: analysis, documentation, mapping of requirements testing and reviewing the steps in the data flow from source to report.
•Producing reports on an ad hoc basis and creating scheduled tasks
•Support adhoc reports related to 3rd party data provisioning and data processing
•Must have experience working with IIS web server.
•Must have some Cloud Computing knowledge to help with future expansion of current platforms, AWS, Azure.
•Strong technical background, including knowledge of the booked/transactional data, the collection process, work flow and the data integration.
•Solid knowledge of the global data environment and data capabilities
•Strong technology background, including an understanding of multiple environments, database systems, databases, business intelligence tools, reporting tools and a working knowledge of the development environment.
•Strong competency of SQL tools and ability to effectively write and interpret queries and results to aid in troubleshooting efforts.
•Must have 3 + years of experience working in a technical role, supporting data and MIS systems
•Must have 2 + years experience with Visual Studio - ASP.Net, VB.NET, C#, VBA, Other programming languages preferred.